Every homeowner has had to call a plumber or HVAC company for help with a problem they could not fix themselves at some point or another. It’s really not a question of ‘if’ but ‘when’ that happens. Things need maintenance, and when they do, you want it done right at a fair price. Scams are everywhere these days, so to find an honest, well-trained, and dependable company to handle your needs can be tricky.
That’s where Benjamin Franklin Plumbing and DeBord’s One Hour Heating & Air Conditioning comes in! They have been proudly serving Northeast Ohio since 1973 with highly qualified people you can trust in your home. They hire only skilled, trustworthy professionals. All service technicians undergo a 17-point technical and customer service training program, drug testing, and comprehensive background check. The company is bonded and all employees are courteous, sober and reliable. In fact, only about 1 in 33 candidates qualify to wear their uniform! Now that’s impressive!
And because their professional technicians are the best in the business, over 98 percent of first-time customers become long-term repeat customers. Best of all, they are one of the many franchises across America that are locally owned and operated. They are a family business, not a huge corporation, right here in the Chardon-Munson area.
Meet the Owners
Benjamin Franklin Plumbing and DeBord’s One Hour Heating & Air Conditioning is owned by Dennis and Leona Kratochvil. Leona has been with DeBord’s since May 1989. At that time, she and her husband decided to join forces and purchase Debord’s from Dennis’s uncle, Jack Debord. It has been a wonderful experience and she enjoys seeing how the business has grown as a family. Dennis is a fourth generation plumber, and he feels that he could not have picked a greater profession to be in. He enjoys meeting and helping people and improving their quality of life. Dennis enjoys getting up early and going to work. He feels that he is surrounded by the best co-workers possible. Their attitudes and their true concern for their co-workers and clients make each day a great day. Dennis carries a state license for plumbing, heating, hydronics, backflow prevention, fire and sprinkler, as well as a City of Cleveland Master Plumber.
Fully-Stocked Trucks and 100% Guarantee
When one of the big blue or yellow trucks pulls up to your house, odds are that the service technicians will have what they need to do the job. Their trucks are well-stocked with parts, so most service calls, 97 percent to be exact, do not require a return trip. They use state-of-the-art technology to diagnose and repair existing problems and always use the finest new equipment for installations in the industry.
They know the dynamics of plumbing, heating, and air conditioning and are dedicated to providing customers with quality service at competitive prices. They have a 100% Satisfaction Guarantee for their work! If you are not completely satisfied with an installation or service repair job, they will come back and do the work again for FREE! How’s that for standing behind your service! And if you choose this local company, you will receive this guarantee as well.
Benjamin Franklin Plumbing® If There Is Any Delay, It’s You We Pay®
DeBord’s One Hour Heating & Air Conditioning®
Always on Time, Or You Don’t Pay A Dime!®
We know your time is valuable. If you’re waiting for a service technician, you’re missing something important. So if they’re late for a plumbing appointment, they’ll pay you $5 per minute, up to $300. If they are late for a heating or cooling appointment, your repair is free. Period. No ifs, ands or buts.”
What if you have an emergency in the middle of the night? Not only are they available, they boldly proclaim – Weekend Night or Day – Same Low Price You Pay!
You just can’t lose with these guys!
Their website is a storehouse of information. You will find everything you ever wanted to know about plumbing, heating, and cooling but were afraid (or didn’t even KNOW what) to ask! In fact, you’ll even find a talking thermostat there! It’s amazing! Various club memberships are offered for regular discounted maintenance that places you on the top of the list. Significant discount coupons are also available on their pages, and there is always an instant message box that pops up at the bottom if you want to talk to someone online. Check out DeBord’s Website now.
If you need replacements but cannot afford it, you may apply for financing. Benjamin Franklin Plumbing and DeBord’s One Hour Heating & Air Conditioning is pleased to offer 90 Days or 6 Months Same as Cash Financing available for your equipment installation.
Their service range is enormous, covering the entire Northeast Ohio area. They accept Visa, Mastercard, American Express, and Discover. They are located at 12043 Mayfield Road in Munson Township. Please feel free to stop in, take a tour of the building, and enjoy a cup of coffee with the staff.
Hours of Operation
Monday – Friday
7:00 a.m. – 5:00 p.m. Office Hours
Saturday
8:00 a.m. – 1:00 p.m. Office Hours
Emergency Service
24 hours a day 7 days a week
440-729-1378
