GCPL is excited to partner with the United Way to offer direct patron access to 211 services via a chat link on GCPL public desktops. In addition, Chardon and Middlefield branches will pilot a program offering dedicated phone access to 211 operators for patrons.
United Way 211 is a free and confidential public gateway to health and human services for the community. Trained operators help callers find and access needed community resources.
As stated on the United Way 211 website, “Serving 4 counties and covering 1.5 million people in Ohio, the United Way 2-1-1 Help Center provides free and confidential 24-hour access to a compassionate professional who will review your options for help, develop a plan and act as your advocate if you are faced with barriers to service. Simply dial 2-1-1 or chat with us for assistance. Se habla Espanol.”
For more information, stop into a GCPL Branch or visit www.211oh.org.
About the Geauga County Public Library
The Geauga County Public Library, rated a 4-Star Library by Library Journal, includes five full-service Branches in Bainbridge, Chardon, Chesterland (Geauga West), Middlefield, and Thompson, a fleet of Mobile Services vehicles that serve rural areas and community centers, and an Administrative Center where technical services, computer services, facilities and administrative functions reside, in addition to its public library space. GCPL has more than 900,000 books and eBooks. The collection also contains more than 100,000 audio / video items and 60 Research databases available through its website. GCPL is a member of the Clevnet consortium, giving patrons access to more than 12 million items. Learn more about the Geauga County Public Library at GeaugaLibrary.net.