Hunting, Fishing, Archery…and Jonas Yoder!

You’ll find them all at this successful local business

In 1999, a store was founded by a Geauga County resident. It began as an online store. It was so successful that the owner decided to open a ‘brick and mortar’ version in 2000 in Middlefleld, Ohio specializing in hunting, fishing, and archery products. Some of you know exactly what store this is!

Great Lakes Outdoor Supply

Great Lakes Outdoor Supply, Inc, owned by Ralph Spidalieri, became a physical reality 13 years ago and now has two other locations as well in Madison and Chesterland. How could a single individual start a basement business one year, then grow it to a thriving retail business in only a few short years?

“We embrace the philosophy that the customer is Number One. This philosophy is instilled within all of our staff members. This dedication to our customers is one of many reasons that we believe Great Lakes Outdoor Supply is and will continue to be the choice for outdoorsmen, hunters, and everyone with a taste for the enjoyment of the outdoors.” ~ GLOS Website

Speaking of staff, there is another reason this store has taken off. That reason is Jonas Yoder.

“I came to meet Ralph as a customer of his store when he moved to Middlefield in 2000,” says Jonas. “I spent a lot of time in the store, and Ralph and I just hit it off right from the very first time I walked in, and we have been like family ever since. I always loved hunting, fishing, or just being in the outdoors ever since I was a little kid.”

“Customer service is everything – making sure everyone is taken care of and leaves a satisfied customer.” ~ Jonas

Not long after, Jonas was hired and has since been a significant part of Great Lakes Outdoor’s success. He believes that “customer service is everything – making sure everyone is taken care of and leaves a satisfied customer.” Jonas enjoys meeting new people and takes great pride in being a part of the store and serving each customer with careful attention to complete satisfaction. He also speaks highly of his fellow staff members. “Our sales staff is very knowledgeable in what they sell and we are learning every day. If we don’t know something, we will find out.” Having moved last into a their much bigger superstore with 30,000 square feet, certainly makes the job of ‘knowing everything’ a bit more difficult! But for Jonas and the staff, more space just means more opportunity to provide quality customer service.

As the store manager of GLOS, Jonas is Ralph’s right hand man. “I am involved in a lot of different projects – ordering products, selling products, taking care of scheduling, making sure everybody is being taken care of.” Of course, as store manager, Jonas has his share of challenges as well. Some of those include “finding products and keeping shelves full and knowing every product and how it works.” I guess that would be a challenge! With the hundreds of products they carry, along with many new ones always being added, you have to be a bit of a super hero to manage all of that!

Jonas has lived in Geauga County all his life and thinks it is the best. “We get the best of all four seasons.,” he says. He is married and has four children and four grand children, “who, when I am not at the store, I love spending time with.”

Geauga News salutes Jonas for his 10+ years of dedication and quality customer service at Great Lakes Outdoor Supply. Why not stop in and thank him for helping to make GLOS the thriving local business it is today!

Great Lakes Outdoor Supply’s most popular products include of guns, ammunition, and a full line of archery equipment. Be sure to visit them for all of your outdoor needs either in person or online.

GLOS SUPERSTORE
14855 North State Ave
Middlefield, OH 44062

Mon. – Thurs. 9 a.m. – 7 p.m.
Friday 9 a.m.- 8 p.m.
Saturday 9 a.m. – 6 p.m.
Sunday Closed

440-632-9151

Visit our website!

Geauga News
Author: Geauga News